Shipping policy
At Oxy2genPharma, we are committed to delivering your order safely, securely, and on time. Please review our shipping policy below for details on our delivery process.
📦 Order Processing
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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Orders placed after 2 PM (local time) will be processed the following business day.
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Once your order is shipped, you will receive a confirmation email with tracking information.
🚚 Shipping Methods & Delivery Times
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (Domestic) | 5–8 business days | Free on orders $50+ |
| Express Shipping (Domestic) | 2–3 business days | Calculated at checkout |
| International Shipping | 7–14 business days | Calculated at checkout |
Note: Delivery times may vary based on your location and carrier delays.
❗ Shipping Restrictions
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We do not ship to P.O. Boxes or APO/FPO addresses.
📫 Lost or Delayed Shipments
If your order is delayed, lost, or shows as delivered but hasn't arrived:
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Please check with neighbors or your local carrier first.
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Contact us at support@oxy2genpharma.com within 7 days of the expected delivery date for assistance.
📍 Address Accuracy
Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you have any questions or need support with your order, contact our team at support@oxy2genpharma.com. We're here to help!